Refund Policy

Customers are encouraged to request a 24 hour trial before purchasing a paid plan. Refund eligibility depends on activation status, technical review and whether the service has already been delivered.

Technical issues

If you experience setup or playback issues, contact support with your device, app and internet details so troubleshooting can be completed.

Reseller credits

Reseller credit purchases may be non-refundable once credits are assigned or used. Review the selected package carefully before submitting payment.